Returns and Exchanges

At Laboratorium SVR, we want you to be completely satisfied with your skincare routine. If you are not happy with your purchase, you can return unused and unopened products within 30 days of delivery.

1

Initiate Your Return

Log in to your account and select the items you wish to return from your order history to receive a return authorization number.

2

Prepare the Package

Securely pack the unopened products in their original packaging, ensuring the return authorization form is included inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our laboratory team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing